DSCallards work hard to meet the needs of all organisations by offering a number of off-the-shelf Support Services. We combine excellent customer service with experienced technical support to deliver a fully managed Support Service. We offer peace of mind for your business-critical systems with our guaranteed service levels that can be tailored to meet your business needs.
We offer support for MS Power BI, SAP BusinessObjects and SAP Crystal Solutions products as well as having our own Application Development Support Service. We also offer Support Services for the Yellowfin, Actian, Syniti and the LEADTOOLS range of products.
Key features include:
DSCallards has proven its ability by demonstrating that its skills and processes are of an extremely high standard and calibre to deliver first-class support by gaining the Partner Centre of Expertise (PCoE) certification from SAP. The certification validates that DSCallards’ Support organisation fulfils the requirements needed to provide high-quality support services for SAP BusinessObjects solutions in accordance with SAP’s current technical and organisational standards. The certification process reviews a channel partner’s entire support centre, including support staff, support processes and infrastructure.