December saw the release of the eagerly anticipated second service pack for SAP BusinessObjects 4.3/SAP Crystal Server 2020. It is the second major release of the year after service pack 1 came out in Q1 and brings with it exciting new options, as well as the return of some functionality that had not yet been ported from later versions of 4.2.
The most eye-catching enhancements to the platform are probably the new data-source possibilities: getting data from Google Drive documents and from web services (OData) is now an option. To use Google Drive the administrators of your system will need to configure the authorisation settings in the management console.
Once reports are written they can be scheduled directly to Google Drive locations as well.
There are many new connectivity options for universes, including Amazon Athena and Aurora, PostgeSQL 13, Teradata 17 and more.
Also included is an offer to take a free sample of Need4viz graphic components which would last until at least December 2023.
There are a raft of smaller changes to the system, with tweaks to several icons and tiles through the platform and especially within Web Intelligence menus. These improvements include the return of a few functions from earlier releases that had not yet been included in 4.3:
In short, quite a few gripes from 4.3 SP0 and SP1 have been addressed and the experience of using Web Intelligence improved for report builders and consumers.
Some tools and features of SAP BusinessObjects are being deprecated in this release. For now that means that SAP recommend that they should not be used, as although they will be supported throughout the life of 4.3 they will receive no new enhancements and may be removed entirely in future versions (like Explorer and Dashboards have been already).
These features include:
SAP BusinessObjects 4.3 SP2 is a great step forward for the platform (especially for users of Google Drive!) which has many quality-of-life improvements for users. If you are considering upgrading from a previous version or applying the service pack to you current 4.3 environment please come and talk to DSCallards to understand the benefits and considerations of doing so.