Social, ethical and environmentally responsible fresh produce suppliers DPS was established 40 years ago, working then with just a handful of regions. Today it supplies the UK’s largest supermarket chains and sources from over 40 countries, from as far afield as New Zealand to around the corner in Kent. In today’s market, fresh produce no longer takes weeks to deliver, and once-exotic fruit, such as mangoes, are now a household fruit. As times change, DPS works hard to stay on top of evolving tastes.
Partnering with the best growers across both hemispheres means that DPS is able to meet demand for consistent, high quality fruit throughout the year. Continually striving to minimise the distance from farm to fruit bowl so that all of their produces arrives looking as fresh as when they were picked.
DPS fruit can travel anywhere from 11 to 11,000 miles. Whether bringing Sharon Fruit from South Africa, or cherries from Chile, everything possible is done to pick, pack, and deliver the best possible produce. The company’s lean and direct model means that customers pay no unnecessary costs.
DPS prides itself on full traceability and value food safety and security. To achieve these goals, the Management Team realised it needed more effective insight into all business processes. Historically, DPS carried a heavy burden with the manual administration of sales data and forecasts, plus was also reliant on Excel data entry and manipulation to produce its management reporting. This was time consuming and ineffective.
The DPS ‘wish-list’ included:
Replace Qlik – DPS prides itself on the highest standards of supplying hard-to-transport fruit, such as stone fruits and berries. It needs to be fresh and it is easily damaged in transit from its various suppliers around the world. Each supermarket has different tolerance levels and its own process by which it checks the fruits’ quality. This process was historically reported upon via Qlik which DPS wanted to replace with a more business oriented solution, enabling DPS to be much more self-sufficient.
Audit Dashboard for Tesco – The DPS team of auditors visit suppliers around the world and report upon their packing processes. This information is critical to determine the quality of the fruit. An auditing dashboard with its visual output was therefore a key requirement to understand the entire supply chain’s performance at a glance.
Automate Companywide KPI updates – DPS report on 140 different corporate metrics. Executive and regulatory reports are driven by Finance and Sales. DPS needed a way of improving the time consuming process of updating these KPIs.
Utilising SAP BusinessObjects® and SAP BusinessObjects Data Services, DSCallards helped DPS implement a solution to discover, cleanse and integrate its disparate data to make it available for fast real-time analysis. This enabled DPS to:
BOOST PRODUCTIVITY AND CUT COSTS with a single solution for data quality and integration
MAKE SMARTER BUSINESS DECISIONS based on trusted information
GAIN NEW PROCESS EFFICIENCIES with one version of the truth across the entire business
REDUCE RISK with consistent, high quality information
RETAIN AND WIN CUSTOMERS with beautiful, interactive dashboards, giving customers easy access to information they didn’t have before