For over a century Babcock has been a name synonymous with ultra-reliable engineering excellence. Today, Babcock is the UK’s leading engineering support services organisation with revenue of circa £3 billion in 2013 and an order book of circa £12 billion.
Babcock takes great pride in the considerable depth and breadth of their peoples’ expertise. They have over 25,000 skilled staff workers who design, build, manage, operate and maintain assets that are vital to the delivery of many key public services, both in the UK and overseas. Babcock’s market-leading reputation is based on one key fact: Babcock is a partner which can be trusted to deliver.
Babcock’s Devonport facility in Plymouth has historically been the central hub for Babcock’s operational reporting, providing critical information on their Supply Chain, Manufacturing Processes, Projects and Human Resources.
At Babcock, there are over 120 ‘super-users’ spread throughout the organisation who are capable of writing reports.
Many of these users were running old unsupported versions, and the central platform for sharing reports was out of date. Babcock’s initial challenge was to upgrade to the latest version of the SAP BusinessObjects Enterprise platform, and bring everyone up to the same level.
The team at Babcock was also keen to understand the technology advances made with the SAP BusinessObjects Business Intelligence (BI) suite and how they might integrate key features to improve their day-to-day management information systems.
As part of an overall review, Babcock looked at what else the Business Intelligence marketplace had to offer and evaluated the services of a number of different solution providers. Due to the business critical nature of the upgrade project, it was imperative that they found the right partner with the right type of experience.
For this project DSCallards selected their BI Methodology based on PRINCE2, which was in line with Babcock’s preferred standard.
To kick-off the process and orientate them on the advances in SAP BusinessObjects technology, DSCallards hosted a ‘Show and Tell Workshop’ to demonstrate SAP BusinessObjects BI 4.0 to the Babcock team and share with them how the enhanced features could benefit their organisation based upon current and future challenges.
DSCallards went on to define the solution architecture and implement the software, working closely with Babcock’s project team to roll out the new solution and further enable the team to become proficient in leveraging the new features and administering the server and its users through custom training and mentoring sessions
Babcock’s relationship with DSCallards continues to flourish and both companies intend to work in partnership to tackle new information challenges as they arise, through the use of new appropriate innovations from SAP, as they emerge onto the market.